1 reviews | Active since Jan 2017
Telkom Mobile not swapping wrongly delivered device
<p>Telkom mobile keeps promising to collect a wrongly delivered devide but never shows up and then wants me to cancel the contract and apply from scratch. Then when I phone to follow up there is no record of previous engagements. I got reference ********** 90 after the first call. Other operators say they cannot supply me with reference numbers. I am starting to suspect that Telkom over-sold the unit I ordered on a promotion and now cannot honor it.</p>
It has been 3 weeks since I placed the order and more than 2 weeks since the wrong device was delivered... still nothing. No time frame for a solution given, just a reference number, eventually, so I can waste my time again to call in
It has been 3 weeks since I placed the order and more than 2 weeks since the wrong device was delivered... still nothing. No time frame for a solution given, just a reference number, eventually, so I can waste my time again to call in
Good day
Telkom has contacted me to collect the wrongly delivered phone, but no feedback on when I will be getting the device on contract. Telkom is now in breach of contract. I have received my first account for a phone I don't have. Will I be getting a rebate?
Good day
Telkom has contacted me to collect the wrongly delivered phone, but no feedback on when I will be getting the device on contract. Telkom is now in breach of contract. I have received my first account for a phone I don't have. Will I be getting a rebate?