Telkom Mobile not interested in New Clients

<p>On Friday the 19th August I started an in store application for a cellphone. I filled in all the forms and provided all the supporting documentation. On Monday the 22nd August i get a call from the store agent saying my application is on hold as I didn't fill in my cell number on the form. I don't see why that would hold up the process as I do not even have a cell number with Telkom hence my application. To date I have not heard anything on my application. i only received emails regarding a case number ********** 2 and then another case number ********** 1. I don't know what that means or if anyone is paying attention to these cases. Today i went back to the store agent only to be told that my application is still being processed 7 days later. This is absolutely ridiculous and I told her to cancel my applicaation as you clearly do not need my business. So now you have lost a potential client who was willing to spend R629 per month for 24months, but i gues you do not need my peanuts as I am clearly not valuable enough to have as a Client. So please cancel my application and return all my documents which was attached. You all are useless.</p> <p> </p> <p>Then I get this response:</p> <p>Please be advised that the application was send for referral at the store to back office, the back office came back and advise that the documents provided for the application is invalid, and there is no contact number for you.</p> <p> </p> <p>REALLY!!! That's it??</p> <p> </p> <p>After me spending probing emails I basically get a response which says go back to the *********** store agent and re-apply.</p>