Telkom Mobile not delivering signed for services

I got a cellphone and sim card on contract from Telkom, last Tuesday. Since then, nothing has been correct on my contract as per signed agreement. My contract states I receive 2GB additional data each month for the duration of my 24month contract. I did not receive my 2GB additional data, and a visit to the Telkom branch in Somerset Mall had employees baffled and stumped as to why not. After they phoned technical, they were informed they don't know why. They reported the issue to IPAQQ, which I was promised would respond within 24-48hours. It's been 3 days, and not a single word back. <br> <br> Not only does this cripple the very use and intentions of getting the contract, but is also costing me business as a result. After being advised by Telkom staff in their branch that my data might not reflect on a balance check, they insisted I use my 150MB data that I did receive, to see if the additional data kicks in. I have been left completely without data, feedback, or a solution for the past 3 days. These were not the terms of the agreement. \The most unlimited network"has certainly limited me to drive some distances to find a hotspot for the simple task of checking an email. Not impressed. """