lW
leonard W

1 reviews | Active since Sept 2015

18 May 2016, 09:41

Telkom Mobile not activated !!!

<p>I took a contract from Telkom mobile, it is April's big deal where you get 10 Gig Data and 5 gig night surfer with the router for R199. I recieved the item the 25/04/2016. Since then they said that my service (sim card) will be activated in 48 hours. I phoned telkom every day, countless of hours and airtime spent to phone them to activate my services. Everytime I do phone they redirect me to different departments. Today is the 18/05/2016 and I still have no service. The supervisors ignore my calls now and emails. I am sick of tired. This is utmost pathetic service for me as a paying customer. Come fetch your stuff telkom because I can get better service from a diffrent service provider.</p>

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Replies (1)
Telkom
Telkom's reply19 May 2016, 14:01
Official

Hi Leonardw90

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.


We really do apologize for any inconvenience we have cause to you.


Your reference number is: SM234801

Regards
Luleka
Telkom Social Media Team