Telkom Mobile Non response really frustrating

I handed my handset in on 7 January 2015 for repairs at the Nicolway branch. I have to date not received my handset back and nobody can tell me when i can expect to get it back, and whether is is fixed or not. I seem to be the one chasing up on responses and there really is no interest to get back to me as the client. I find this totally unacceptable and really do expect a little bit of courtesy from somebody.<br> <br> PLEASE PLEASE PLEASE sort this out. Anthony Ellis, I have been told you are the owner of the branch, however nobody seems to have your contact details. I happen to visit that branch quite frequently, and yes, it is always when I am following up on one thing or the other. I have also heard various other customers complain while I am there. You really do need to get a handle on your shop and see what is really happening!!!<br> <br> Could somebody please get back to me and let me know what is happening