Telkom Mobile- non existent service

<p>My account was in arrears and my line was disconnected. Agreed that was my fault. Payment was made in full in the first week of November. Ever since then i have been trying to get my line reconnected. I call the call centre to get it done and everyday i get told the same thing. It was with collections and now its out of collections and now my case is with billing department. </p> <p> </p> <p>For the month of november I essentially paid for a service that i didnt get an opportunity to use. all i want is for management to call me and get my line reconnected. it has now been 22 days since this runaround has begun. It needs to come to an end. surely it doesnt take that long to reconnect a line. Maybe telkom should learn from MTN how to reconnect a line. its done before the call has even ended.</p>