Telkom Mobile No Response To Account Cancellations

I have a mobile contact with Telkom Mobile, well I got the contract when they were 8TA back in the day. When it was time for me to upgrade I decided to cancel the contract as I don't use the number anymore - I don't even know where the SIM card is.<br> <br> On the 4th of March I spoke to a Chad at Telkom Tygervalley Centre and I completed the \Cancellations"form. He told me a consultant from the Retention Dept. will call me back. By 11 March I still haven't heard anything so I called the call centre. The guy at the call centre said that Chad has cued it in the wrong cue and he called Chad to re-cue the case and told me that someone will call me back in a day or two.<br> <br> By 3 April nobody contact me so I called again. I was promised this will be sorted out a.s.a.p. and someone will call me back within a few days. Nobody did.<br> <br> I then called the call centre again on 13 April and this time spoke to a Menzi Maguba and he asked me to send the copy of the original form I have"