Telkom Mobile nightmare, yet again

<p>Last month (April) I signed for Deal of the Month from telkom mobile - a 5GB data package for R199/month with LTE device. They approved my order and debited my account on the 29 April. At that time they told me that it will take 5 days to deliver the device. It's 3 weeks later and I still don't have that device. I called them numerous times and each time I have to hold for a ridiculous amount of time.</p> <p>So I did the right thing and tried to cancel the contract before the end of my cooling period. That's when I found out that the courier company does not have the device, but Telkom claims that the device is with the Courier company. I call the couriers again, they tell me the same thing, I then called the Telkom again, only this time Telkom does not seem to know whether or not the device was dispatched to the couriers or if they still have it. They then informed me they can't give me back the money they took because they don't knw whhere the device is.</p> <p>At this point, I'm still trying to get my money back. I would not advise anyone to take up a Telkom contract. </p>