Telkom Mobile Nightmare
<p>Logged 2 cases with Telkom Mobile LTE regarding slow internet speed. 1st case no ********** 6 logged 12/10/2016, case closed because they could not reach me on my mobile after 1 call! 2nd case no ********** 7 logged 24/10/2016, escalated several times no joy. Spoke to the again this evening after being on the phone to the for more than 90 mins, still no resolution to my problem. Been advised they will attend to problem in 72 hours!? only working 8 hours a day, so will be attended to in 9 working days. Still have to pay for service or lack there of!</p> <p>Current LTE speed 0.36Mbps Download and 0.16Mbps Upload????</p> <p>Struggling to write review</p>
It is now the 17th November 2016, still awaiting feedback!?
It is now the 17th November 2016, still awaiting feedback!?
The 23rd of February 2017 and this issue still has not been resolved and I have to keep paying for a service I am not receiving!!!
The 23rd of February 2017 and this issue still has not been resolved and I have to keep paying for a service I am not receiving!!!
