FM
Fezekile M
1 reviews | Active since Sept 2015
11 Sept 2015, 10:57
Telkom Mobile never feedbacks on
I have had a Telkom Mobile (TM) data bundle for years. In 2014 I received a call from TM call -centre informing that i qualify for a free \night-surfer"data bundle on my current contract which is now \""month-to-month). In July 2015 I got a message that i had used-up my normal 10 GIG bundle. This to me was surprising as it had never happened over the years. I logged a call for usage stats"
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Telkom's replyOfficial
11 Sept 2015, 11:45Hello Tinkinga,
Thank you for making contact with us.
Please note we tried to reach you on your mobile to no avail.
Your query has been escalated to our Sales team for assistance and feedback will follow.
Ref SM144685 / ***6
We sincerely apologise for your experience with us thus far.
Regards,
Didi
Telkom Social Media Team
***
081 180
Thank you for making contact with us.
Please note we tried to reach you on your mobile to no avail.
Your query has been escalated to our Sales team for assistance and feedback will follow.
Ref SM144685 / ***6
We sincerely apologise for your experience with us thus far.
Regards,
Didi
Telkom Social Media Team
***
081 180
Best regards,
Telkom's reply11 Sept 2015, 11:45
Official
Hello Tinkinga,
Thank you for making contact with us.
Please note we tried to reach you on your mobile to no avail.
Your query has been escalated to our Sales team for assistance and feedback will follow.
Ref SM144685 / ***6
We sincerely apologise for your experience with us thus far.
Regards,
Didi
Telkom Social Media Team
***
081 180
Thank you for making contact with us.
Please note we tried to reach you on your mobile to no avail.
Your query has been escalated to our Sales team for assistance and feedback will follow.
Ref SM144685 / ***6
We sincerely apologise for your experience with us thus far.
Regards,
Didi
Telkom Social Media Team
***
081 180
Best regards,