LP
Louis P
1 reviews | Active since Jan 2011
19 Jun 2015, 15:17
Telkom Mobile Network, Unstable
I have a Telkom Mobile 60/60 Bundle, however I struggle to connect to the network on a daily basis.<br> <br> When I plugin in the ****le it keeps saying that the SIM cannot register on the network.<br> <br> If I plug the ****le in and out it will eventually register the SIM on the network but it can take anything between 5 and 20 times.<br> <br> This happens virtually everywhere.<br> <br> Once it does connect network quality is variable, sometimes 0.1MB per second average, and sometimes 6MB per second. Sometimes disconnecting and reconnecting improves the download rate.
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Replies (1)Telkom's replyOfficial
19 Jun 2015, 17:47Hello louisdp001,
Thank you for taking our call.
As per our discussion we will be in contact the soonest to assist with troubleshooting of your connection.
We do apologise for the experience.
Your social media ref; SM119170.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Thank you for taking our call.
As per our discussion we will be in contact the soonest to assist with troubleshooting of your connection.
We do apologise for the experience.
Your social media ref; SM119170.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Best regards,
Telkom's reply19 Jun 2015, 17:47
Official
Hello louisdp001,
Thank you for taking our call.
As per our discussion we will be in contact the soonest to assist with troubleshooting of your connection.
We do apologise for the experience.
Your social media ref; SM119170.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Thank you for taking our call.
As per our discussion we will be in contact the soonest to assist with troubleshooting of your connection.
We do apologise for the experience.
Your social media ref; SM119170.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Best regards,
