LL
Liezel L

1 reviews | Active since Oct 2016

01 Nov 2016, 06:00

Telkom mobile must be branded as the most pathetic company to have ever existed in South Africa - they should be known as ******* and not Telkom

<p>After numerous attempts to get the imbeciles working at Telkom to understand that they have confirmed twice in writing that my expired contract has been cancelled, my bank account is still debited on a monthly basis. The tablet is no longer in use, but i still get debited.</p> <p> </p> <p>After my first Hellpeter review, I was promised the sun, moon and stars by the Telkom Hellopeter team, just to find out that they are even more pathetic than the imbeciles working for customer care. None of the promises have been realized. This has been hoing on since May 2016. Christmas is coming Telkom!!!</p> <p> </p> <p>I have now taken it on myself to reverse and stop the debit order seeing that Telkom hasn't trained any of their so called employees to address customer concerns.</p> <p> </p> <p>If they dare to blasklist me, they will be slapped with a lawsuit, which they will definetly lose.</p> <p> </p> <p>Great job Telkom!!!</p>

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Replies (1)
Telkom
Telkom's reply02 Nov 2016, 15:07
Official

Good day,

We certainly understand and acknowledge why you wanted to bring this matter to our attention.

Be assured that your query has been escalated to our Billing Department and feedback will follow.

Apologies for any inconvenience caused.

Case ***2

Regards

William

Telkom Social Media Team