SP
Shalandra P

1 reviews | Active since Jan 2016

02 Feb 2016, 15:27

Telkom Mobile Most Pathetic Service and Network

Good Day,<br> <br> I am ****ed off, Telkom has deducted my account for my subscription but my phone is still suspended and its over 2 weeks now, i called the call center but they do absolutely nothing, keep telling me it will take 5 to 7 days, and then 7 to 10 days, and then 7 to 14 days to be connected.<br> <br> Most Pathetic Service and Network.<br> <br> Nobody is worried about reconnecting my line as long as they have their money.

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Replies (1)
Telkom
Telkom's reply02 Feb 2016, 15:52
Official
Hello Shalan@1988,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM195693.

We apologise for any inconvenience caused.

Kind regards
Wesley
Telkom Social Media Team