1 reviews | Active since Mar 2011
TELKOM MOBILE MENLYN BRANCH DOES NOT CARE ABOUT THEIR LONG STANDING CUSTOMERS
WHAT A BAD BAD SERVICE I HAVE BEEN GETTING FROM TELKOM MOBILE MENLYN SHOPPING CENTRE , GROUND LEVEL, NEXT TO PICK N PAY. IVE BEEN A LOYAL CUSTOMER FOR TELKOM MOBILE FOR OVER 10 YEARS NOW, AND I STILL GET TREATED LIKE A DOG.. NEARLY 2 WEEKS AGO, I RENEWED MY BUSINESS CONTRACT , WHICH WAS THE BIGGEST MISTAKE I DID IN MY LIFE. I RENEWED FOR ANOTHER 24 MONTHS, AND WAS TOLD THAT I WOULD GET MY NEW DEVISE , NOW NEARLY MORE THAN A WEEK LATER, THEY DONT CALL ME, I WAS THERE AT THEIR BRANCH ON SUNDAY, THEY STILL DONT HAVE MY NEW PHONE. IVE BEEN CALLING THE TELKOM BRANCH IN MENLYN ON A DAILY BABSIS... THE NUMBER JUST RINGS...AND RINGS...AND RINGS.... NO ONE PICKS IT UP. AM I SURPRISED AT THIS **** SERVICE...?? NOT AT ALL. THIS IS TELKOM MOBILE... GET USED TO IT... NOW I CALLED TELKOM CUSTOMER SERVICE AND THEY TOLD ME TO GO THE THAT BRANCH. MUST I GO TO THAT BRANCH WITH MY MONEY FOR TRANSPORT? FOR A SERVICE THEY CANT EVEN CALL ME...????? THE LADY AT TELKOM CUSTOMER SERVICE SAID SHE SENT THAT BRANCH AN EMAIL FOR THEM TO CALL ME. TILL NOW, NO ONE HAS CALLED ME. WELL.. WHATS SHOULD I EXPECT FROM A USELESS TELKOM MOBILE BRANCH??? I HAVE 2 NUMBERS THAT I HAVE BEEN CALLING FOR THE PAST 2 DAYS... ONE NUMBER JUST GOES DEAD.. THE OTHER NUMBER JUST RINGS...RINGS...RINGS..... NO ONE AT THE MENLYN BRANCH CARES TO ANSWER THE CALLS..... BUT TELKOMK IS HAPPY TO TAKE MY MONEY EVERYMONTH FOR A SERVICE I DONT GET... PLEASE...PLEASE TELKOM....CANCELL ALL MY LINES I HAVE WITH TELKOM, AND LET ME GO TO ANOTHER SERVICE PROVIDER WHO WILL ACTUALLY HAVE THE DECENSY TO CALL ME AND HELP ME WITH MY QUERRY. TELKOM MENLYN BRANCH HAS NO RESPECT FOR THEIR CLIENTS..... NOT DO THEY CARE IF WE CALL THEM SO MANY TIMES..... THEY JUST DO WHATS THEY WANTS... I WILL NEVER EVER GO TO THAT TELKOM MENLYN BRANCH IN MY LIFE AGAIN....NEVER.... THEY CAN KEEP THEIR BAD SERVICE TO THEM SHELVES......
