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Palesa M

1 reviews | Active since Oct 2017

07 Oct 2017, 10:23

Telkom Mobile LTe ****

I joined Telkom Mobile for the 20 gig promotion (split between day and night). This is the third month, and eversince I got it, 10gigs doesn't even last 3 day. Mind you, I top up with 5gigs before month end so I always have left over before the new month kicks in again. We don't download, don't stream, don't do anything besides use it for emails and getting WhatsApp messages on our phones - 2 adults.

This **************** by Telkom has been reported to the Claremont and town branches, I am still waiting for follow up calls since a month ago.

I was told to switch off my router when not in use as this also runs of wifi - I don't even understand how this can be. We are at wit's end, this is a new contract, I refuse to pay anymore money than I have paid already and want out of this frustration. I regret the day I walked into Telkom and began this nightmare!!!

Oh. And a contract i cancelled in August has still not been cancelled. The store gave me a form to email to head office. I did. They rep**** wanting a waybill. Asked them what that is and I'm still waiting for that answer. Today the contract is still running. Was hold store also does cancellations so there was no need to email the form. I have emailed again, no answer.

Am so sick of Telkom and it's services. I want out!!!!

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