JW
Johan W

1 reviews | Active since May 2015

12 May 2016, 10:12

Telkom Mobile LTE Migration ??? Complaint No 3

<p class="MsoNormal"><span style="font-family: 'Arial Narrow',sans-serif;">Still waiting for...</span></p> <p class="MsoNormal"><span style="font-family: 'Arial Narrow',sans-serif;">Fridah</span></p> <p><span style="font-family: 'Arial Narrow',sans-serif;">Specialist: Social Media</span></p> <p>Moenieb.<br /> Telkom Social Media Team.</p> <p> </p> <p>So I have been called by Telkom just to confirm what I want to do... Migrate to Uncapped LTE<br /><br />And still waiting for feedback.<br /><br />Its Easy:<br /><br />1. Currently on LTE 50GB paying R699pm<br />2. Migrate to LTE Uncapped for R599pm with penalty fee of R400 "downgrade"<br /><br />So fix the way a migrate is done and don't let me apply for a new package.</p>

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Replies (2)
Telkom
Telkom's reply12 May 2016, 11:42
Official

Hello Johan_vw

We will follow up with our mobile team and have a consultant contact you.

Regards

Noleen

Telkom Social Media Team.

JW
Johan W's update12 May 2016, 13:19
Reviewer Update
Hi Noleen, Not really feeling to positive on getting a reply as the same was said to me from the first two Telkom Social Media Team members. Regards, Johan