Telkom Mobile / LTE accounts
<p>We have about 12 Telom mobile accounts we manage via Telkom Portal (apps.telkom.co.za).</p> <p>Tekom suggested me move the 100GB LTE accounts to Business portal.</p> <p>We've done so - but now we have to phone Telkom every day to obtain account info for the LTE 100GB SIMs. As the acconts are not visible at all.</p> <p>This is frustrating because they keep on referring us to Technical support to get it fixed. I've been to a Telkom shop (Menlyn, Pta) - they coud not fix it there and referred the issue to Technical support. Still waiting for a solution...</p>
Hi GhostNerd
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Hi GhostNerd
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
A Telkom guy phoned me that same day to say someone form Telkom will phone me.....
Still not resolved.
A Telkom guy phoned me that same day to say someone form Telkom will phone me.....
Still not resolved.
Still waiting for the phone call.
Still cannot see / access the LTE SIM data usage on the Portal.
It is really frustrating to phone Telkom every morning to obtain data usage balances on 6 LTE contracts.
Still waiting for the phone call.
Still cannot see / access the LTE SIM data usage on the Portal.
It is really frustrating to phone Telkom every morning to obtain data usage balances on 6 LTE contracts.