Telkom Mobile is useless!
Just a fair warning for customers out there, becareful of Telkom Mobile Sales Agents. What they sell you is not what you will get, i just recently got a raw deal, got 2 handsets at R2.3k a month on the 6 Sept. Come month end no one bothers debiting my account, suddenly half way through the month they lock my line. When i enquire i get sent from pillar to post with 5 call center agents telling me different stories.
Long story short, they wont debit my account for Sept because its pro-rata, they will only do that end of October but my bill will be R4600, which is understandable. I got disconnected due to none payment, thats what their automated system says, now i am told i reached my credit limit of R3000 pm thus i need to pay R1700 and next week they will carry on and debit R4600, i would have paid R6300 for 2 months instead of R4600...
Now after having paid R2300 im being told it will take another 5 days before my line is connected, im sure by then i wont have a job since i use this phone to do my job. WHAT NONSENSE IS THIS? The most useless business processes i have ever heard in my life. I have emailed the proof of payment but NO, i have to wait for the money to clear after 3 days and then back office will reactivate my line after 2days.
I SAY DO NOT EVEN BOTHER, I WANT TO CANCEL MY CONTRACT!
