Telkom Mobile is USELESS!!!

Telkom deducted money from my account without a valid Tax Invoice. A call was logged on the 3rd of July 2015 and I was told it would be resolved in 72 hours. After 4 weeks and numerous calls to the pathetic call center I kept getting the same excuse! I then logged a complaint with the Consumer Protection Act as in my opinion Telkom Mobile has broken the law and not stuck to their CPA. Yesterday some idiot called to advise he is sorting the invoice issue out, just to get NOT WHAT I ASKED FOR!!!! I tried calling a manager this morning to tell them that it has not been resolved and the call CAN NOT BE CLOSED! I have been on hold for 23 ****ing minutes!! Bunch of idiots!!! Do not trust this company, they are only there to ***** you over!