Telkom Mobile is the worse cellphone contract

<p>I decided to settle my contract with Telkom and i paid via EFT and e-mail the online billing department and they acknownledge my email and my account was cleared 48 hours before my debit order is due meaning that the debit order is suppose to cancelled as my advance payment have been cleared before due date. </p> <p> </p> <p>so my debit order is on 25th of every month but the debit order was not cancelled and went off on the 28th March and the debit order is suppose to be cancelled and it bounce and now they charged me R200 extra for rejections. </p> <p> </p> <p>They supposed to cancelled the debit order which they didn't do and lead to d/o being rejected and am being charged. </p> <p> </p> <p>I called the contact centre for them to reverse the R200 charged and they giving me excuses. </p> <p> </p> <p>On top of that my contract was suppose to end in February and they keep making excuses of why they not cancelling my contract, whereas i paid everything in advance and i dont owe them. </p> <p> </p> <p>I request for settlement letter on the 23th March and i am still waiting for it even today. </p> <p> </p> <p>Telkom please reverse your charges and refund me the additional moey that i have paid and transfer my number to prepaid so that i can port back to Cell C. </p>