NH
Nicol H

1 reviews | Active since Feb 2018

16 Feb 2018, 07:39

Telkom mobile is *****ING my money with Debit orders!!!

Last email to Telkom:

Olivia Ncube

Please ask a senior member of your company to contact me.

September Invoice = Paid October Invoice = Paid (Contract should have stopped) November Debit order = Paid (R699) (Should have not been paid) December Debit order = Paid (R699) (Should have not been paid) January Debit order = Reversed (Because it should not have been paid)

There is R1 398 in your account to use towards the cancellation. Please confirm the rest of the amount that is owed to Telkom by myself.

Please do not send me the same email that you are doing now. Rather explain yourself of why I am wrong. You are bullying me into the contract I have signed because Telkom took between 4 to 5 months to cancel my contract and you want me to pay for your delays.

Please ask a senior member at your department to contact me as you are not willing to understand the situation. I am not sure what I need to proof more than the attached: 1. Cancellation mail on 26/09/2017 2. Cancellation mail on 06/11/2017 (Forwarded again) 3. Cancellation mail on 13/12/2017 (Forwarded again) 4. Mail to notify your settlement letter is wrong on 18/12/2017 5. Mail to notify your settlement letter is wrong on 23/01/2018 (Forwarded again) 6. Follow up mail on 01/02/2018 And now we are where we are today….

Best of all. Telkom debit my account with a different amount on 15 FEB 2018. Telkom is tealing my money!!!

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