1 reviews | Active since Feb 2015
Telkom Mobile is rude and dont keep rekords.
My cell phone card was giving me problems. I went to the store this morning and this rude lady phoned the 8ta queries and everytime i spoke to her she said huh as i am hard of hearing and very sick with the flu. They told us that i owe R1700 which i paid 2 years ago, Through an Fnb account. I don't understand they never sent me a statement or account or anything as i was up to date. Now they are saying i still owe money and they will keep blocking all my pay as u go Sim cards. I want to see their statements and bank statements to state that i never paid they must prove it. Someone here in telkom mobile probably took the money and disappeared. I have never ever had such a bad experience like this morning. Even all my prepaid Sim cards were cancelled.<br> I have a business running on this no as well how do i get to contact my customers or they to me ***.<br> Check your statements of 2 years back and if u see a payment of R2000 it is me that paid it. <br> You may reach me on ***
Thank you for making contact with us.
Kindly note that this matter has been escalated to our billing department and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
Kindly note that this matter has been escalated to our billing department and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
