1 reviews | Active since Nov 2015
TELKOM MOBILE IS \PAY AND PICK"SERVICE PROVIDER """
Good Day Hellopeter<br> <br> 1. SMS 1: October 2015, to pay R648 or your account will be locked, I paid immediately R650, phone accounts dept to reinstate me, NO their system says R687. <br> 2. SMS 2: October 2015, to pay R687, but both SMS were sent to me different times. phone accounts to reinstate me NO, their system says R387 over and above.<br> 3. SMS 3: October 2015, again, your account will be debited R387.75, paid R387.75, phone for the third time to reinstate, NO, the money must first reflect into the account before we give service...proof of payment. NO don't accept proof of payment. Now please tell me I must wait for two months before the cell phone is reinstated whereas the contract I signed 2 years ago says after payment, send proof of payment your account will be reinstated. I paid all the money but no service.<br> MY DEEPEST VIEW: IT IS HEARTLESS & ********* TO BE TREATING CUSTOMERS LIKE THIS, THEY THINK THEY DEAL WITH OBJECTS THAT CAN JUST LET THEM PAY AND NO SERVICE IS GIVEN. I NEED YOUR SUPPORT.<br> REGARDS REBECCA <br>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Billing Team, feedback will be provided.
Your reference number is SM163861
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Billing Team, feedback will be provided.
Your reference number is SM163861
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
