Telkom Mobile is Pathetic

Line suspended On the 27th of June, my line was suspended. This is my work phone, I immediately went on the app, couldn't underdtand why because my debit order datr is set for the 1st of every month and they just susprnd my line. Needless to say I made a payment via EFT, and send the proof immediately. They promised me to escalate the matter for my line to be connected again.

After 12 calls over the weekend and 5 hours in total spend holding for an operator., its the 2nd today and my line is still suspended.

All the operstors told me the linebwill be reconnected in 5 hours every single time... My payment does reflect since the 29th on the system, why dont they just reconnect my line.

This is pathetic, they cut my line before the debit date, the receive my payment immediately and now the dont give a hell to reconnect my line.

I wanna cancel my subscription with Telkom Mobile.