1 reviews | Active since Jan 2017

28 Nov 2017, 17:00

Telkom Mobile is essentially *****ing from me

Quite some time ago I took out a modem and sim contract with Telkom Mobile, that contract expired October 2016. Since then Telkom Mobile keeps debiting my account at random intervals.

I have gone in to the branch at least 3 times, each time I’m advised they can’t cancel the contract since there’s is nothing under my name. I have spoken to your billing department on various occasions, with absolutely no luck, simply confirmation that I don’t have an existing account.

The initial contract was R 59 p/month, but my account has **********ly been debit with the follow (including relevant debit references) 30.11.2016 - R102.81 - Telkommobi ********** ********** 526376 30.12.2016 -R39-Telkommobi ********** ********** 251591 31.03.2017 -R117-Telkommobi ********** ********** 441214 31.05.2017 -R78-Telkommobi ********** ********** 116995 15.08.2017-R117-Telkommobi ********** 83o170815 Disputed this with my bank, and it was just devoted again later in the month 25.08.2017 -R117-Telkommobi ********** 83i170825 16.11.2017-R234-Telkommobi ********** 83e171116

According to my records Telkom Mobile has **********ly debited R687.81, and I have no way of stopping this. Can’t cancel the account because it doesn’t exist. Can’t block from my bank, because they’ll just use a different reference. And the amount seems to just increase sporadically.

Telkom Mobile are nothing less than *******!

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Replies (1)
's update16 Jul 2018, 14:56
Reviewer Update
I would like to just state, that Telkom is to this date still billing me for this non-existent account