Telkom Mobile is a Sh*t network

I googled for Telkom Mobile Data specials, what I got was, if I dial *123# nice cheap time constrained deals would be available. So I did and I bought 7,6 GB for R65 and it was said it would last for 2 days. Only to find out I could on access that data if I’m in an area that has full Telkom Mobile Data. It turned out I was not, found out when I called their customer line since I couldn’t access the Internet. They eventually agreed to refund me my R65 within 24 hours. 23 hours passed and I called them again and they told that they returned the R65 to an incorrect number, they were still investigating and it would take another 72 hours to reimburse me ????. I asked them can’t this be escalated since it’s their fault, they refused and said I should wait, there is nothing they can do, I was so furious ????. I mean that has to be one of the most unprofessional nonsense I ever heard. I should suffer because of their fault, it’s just R65 but come on, what the f***’!!! They didn’t even apologize or offer me 1 MB of free data just to ease my pain. South African Mobile companies don’t give a f*** about the customer. F*** Telkom Mobile. I hope they get bankrupt ????????