Telkom Mobile is a ripoff

I have my Telkom Mobile account for the last 4 years,however,due to a debit order that went off in error resulting in insufficient funds in my bank account,my service was suspended,I did pay on 241015,for both my Sept and Oct acc,and my service was only restored on 031115.,I called every morning and evening from 241015 till 031115,and was always given different feedback from the various agents I spoke to.Telkom Mobile even tried debited my account for the November subscription,even though my line was not restored for the Sept and Oct account.My concerns are the following:<br> 1.Why does it take 10 days for my account to be restored?<br> 2.Why must I loose my data for which I have paid for,even though my account was in arrears and was paid on 241015?<br> 3.Why do call centre agents give me different feedback every morning and afternoon?<br> 4.Why does the amount I paid not reflect on the system?<br> 5.Does Telkom Mobile follow the conditions of the Consumer Protection Act?<br> 6.Why am I told that my service will be terminated in 48 hours and that I will be handed over to attorneys for collection as well as be listed on the credit bureau for a default in one months payment?<br>