telkom mobile is a joke

<p>My account was debited on 17 February 2017. Till today I have not had any feedback from telkom. daily calls, daily emails with no success. </p> <p>I advise anyone wanting to take out a contract with telkom to think really carefully, unless you hate yourself. </p> <p>Call holding times on average are 30mins, then you get put on hold again because they have contact the back office for an update. they then transfer you through to Fibre only to have be transferred back to the useless sales call centre. </p> <p>It is always the same story, I will have feedback before the end of the day. I have yet to have any feedback.</p> <p>All the email address which they advise you to mail are part of the hoax.</p> ********** ********** ********** <p>As well as all the agents email address which is never responded to.</p> <p>What must a person do? I have opened a case with ICASA and will later proceed with National Consumer Commission as well as the other channels available.</p>