RB
Reshen B
1 reviews | Active since May 2018
21 May 2018, 19:21
Telkom Mobile Invalid recharge voucher
I have purchased a recharge voucher from a service station on the 05-05-2018. When i reloaded the voucher the code was invalid, i called Telkom customer service only to be told that the voucher is inactive on their side. After numerous calls nearly daily today is the 21-05-2018 and still nothing has been done about it. I find this service to be absolutely pathetic and once this matter is resolved i will definitely be changing my service provider.
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Reshen B's updateReviewer Update
08 Jun 2018, 13:58Good Day Bradley
Since your response to this post, nothing has been done to resolve this issue.
Can you provide me with a time frame to action the case indicated above or do I have to continue calling the call centre with the hopes of someone who is aware of a solution picks up and helps me to resolve this matter?
RB
Reshen B's update08 Jun 2018, 13:58
Reviewer Update
Good Day Bradley
Since your response to this post, nothing has been done to resolve this issue.
Can you provide me with a time frame to action the case indicated above or do I have to continue calling the call centre with the hopes of someone who is aware of a solution picks up and helps me to resolve this matter?