1 reviews | Active since Mar 2015
Telkom Mobile internet activation
I'm completely disgusted with Telkom Mobile.<br> They suspended our internet due to an overdue payment. I have already paid the account and sent through proof of payment.<br> Our internet is still not activated. Spoke to someone in accounts this morning regarding this matter and sent proof of payment to her as well. Was told that the line would be activated.<br> This has not happened and I had to talk to two other people in accounts and send them proof of payment as well, just to be told the line would be activated. The latest being Monday.<br> I think this is terrible customer service. They are so quick to suspend a line and then it takes them days to activate it again. This is really terrible service for the amount I'm paying every month!
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM99652.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM99652.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
