Telkom mobile ***********
I attempted to take out a contract at telkom mobile and it was sent for credit vetting. I was told that it DEFINITELY be sorted out within THREE days.
On Tuesday , I did receive a msg with a case number to say that it the query was resolved. Thinking of the wonderful speedy service I excitedly went to the store expecting to get my contract sorted out.
However I was in for a very rude awakening. I was told that nothing was sorted out and that the case that was resolved was for a query that was logged months ago.
What a waste of good time and effort.
After no contact on the third day after being promised of the matter being sorted out within 3days, I contacted them about that on Thursday and Friday. Still nothing.
The application was on Saturday.So much for three days.
Today is Saturday again
I am totally disgusted with the lack of service delivery and wondered if all the reports I got about their incompetence was true.
Now I have no doubt about that. I will strongly advise people to think twice before dealing with telkom.
And I will be surprised if I get any type don't expect any type of response from them even after this review.
Disgusted client
