1 reviews | Active since May 2016

09 Sept 2017, 07:36

Telkom mobile ***********

I attempted to take out a contract at telkom mobile and it was sent for credit vetting. I was told that it DEFINITELY be sorted out within THREE days.

On Tuesday , I did receive a msg with a case number to say that it the query was resolved. Thinking of the wonderful speedy service I excitedly went to the store expecting to get my contract sorted out.

However I was in for a very rude awakening. I was told that nothing was sorted out and that the case that was resolved was for a query that was logged months ago.

What a waste of good time and effort.

After no contact on the third day after being promised of the matter being sorted out within 3days, I contacted them about that on Thursday and Friday. Still nothing.

The application was on Saturday.So much for three days.

Today is Saturday again

I am totally disgusted with the lack of service delivery and wondered if all the reports I got about their incompetence was true.

Now I have no doubt about that. I will strongly advise people to think twice before dealing with telkom.

And I will be surprised if I get any type don't expect any type of response from them even after this review.

Disgusted client

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