Telkom Mobile Incompetence

<p>I have logged a call on Friday morning Ref# ********** 6 because Telkom mobile charges me for 1GB of data even though I can only use 500MB of data. The person who conned me into this contract (Samantha) is not responding to any calls or messages. My call was allegedly closed because nobody could get hold of me, even though I have not received any missed calls or voice messages (and I wasnt even informed that the call was closed). When I tried to follow up, I was told I must wait another 3 days as another call had to be logged (Ref# ********** ). The incompetence of the customer service staff at Telkom Mobile is astonishing. Nobody knows how to resolve my issue, everyone tries to call me on the telkom mobile number which is only used in my modem. One person even tried to disconnect my normal mobile phone carrier (Vodacom) so that I can use the new SIM in my iPhone. Please can you cancel this contract as I cannot deal with this incompetence anymore. I have not signed any contracts, received any paperwork or any assistance. If you dont cancel my contract I will instruct my bank to not authorise the debit orders anymore. I have now had enough of Telkom Mobile's *********** customer service.</p>