TELKOM MOBILE HUGE!!!!!!! DISAPPOINTMENT!!!!!!!! PATHETIC!!!!!!!!!!!!

On 31/10/2018 I've app**** at Telkom Kollonade, Pretoria for a new contract on an exsisting Business contract we have with Telkom. The Consultant confirmed that they have Samsung Note 9, what I want, in stock. He also confirmed that it will be marked and kept aside for me.

On 5/11/2018 when I haven't heard anything from Telkom I phoned the Customer Care. They informed me that the new application is approved and I can go and pick-up the device. Well that's when everything went downhill. When I got to the Consultant: "Eish, sorry but the device was sold"!!!!!!!!!!!

Since then I can get no feedback, no nothing from Telkom. They cant tell me when they expect new stock. They are not at all interested in even trying to come up with a plan or a solution, or trying to find out when they will have stock!! They are so ******** and just keep on saying SORRY!!! Apparently they cannot phone whoever to find out about stoc****!!! SORRY doesnt solve my problem!!! SORRY doesnt help me do my job without a phone!!!!!! This is not my fault, its the fault of the people at the Telkom Shop!!!!!!!!!

I WAS A VODACOM CUSTOMER FOR 20+YEARS AND I REGRET MY DECISION TO MOVE TO TELKOM WHOLE HEARTEDLY!!!!!!!!!!

Yes, they did told me that I can cancel the contract and go to another Telkom store, but its going to take 24-72hours for the cancellation, before I can even start a new application. Apparently I cant take the already approved application to another store!?!?!?! So they dont even care if they loose the deal!!!!!

I am sure, the big Company that Telkom are, they must have some kind of system in place to track their stock??? THIS IS TOTALLY UNACCEPTABLE AND A HUGE DISAPPOINTMENT!!!!!!!!!! SO PLEASE PEOPLE THINK 5 OR 10 TIMES BEFORE CONSIDERING TELKOM AS A SERVICE PROVIDER!!

I am still with out a phone and still without any answer or solution if I will ever receive the phone!!!!!!!!! DISAPPOINTED !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!