Telkom Mobile Huawei Wi-Fi installation

We have bought a Huawei Wi-Fi package from Telkom Mobile in the last week of February 2015 and this is one of those deals that is done via a telephone and the \Salesman"on the other side keep on reminding you that everything you said is taped and on completion of his sale he read this endless sale contract small print to you and constantly reminding you that your conversation is taped.<br> When the product was \""sold\"" to me I was informed that the Wi-Fi router will be delivered to me and once received I must phone him and he will activate the unit immediately. On receipt of the router I did what was told and contact the no that was given to me and could not get hold of the \""salesman \"" that was supposed to help me"