TELKOM MOBILE HORRIBLE SERVICE

After spending the entire morning trying to get hold of the Telkom Mobile Sandton City branch (since 9am no answer or just engaged), I eventually get through at 12:30 today and I asked if they have received stock of the phone I want, the lady that answered said no, they will be receiving stock later today - fine. But then when i asked if there was a problem with the phone line because I've been trying to get hold of them for so long - the lady on the phone has the audacity to just place the phone on the counter and not answer my question and continue her conversation with her friend. I could still hear them talking and bantering about how customers are \unreasonable"- and i was on the phone saying \""Hello"