QO
Quinn O
1 reviews | Active since May 2010
05 Aug 2015, 08:56
Telkom Mobile holding my number
I've had 1 number for 15 years and now Telkom Mobile refuse to release the number to another operator. I've put in request to move after request at various different operators and none of them can get the number from Telkom. It's utterly pathetic. Your mobile network is shocking. I cannot receive calls. Release my damn number so i can move to a better company!
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Telkom's replyOfficial
05 Aug 2015, 09:23Hello Daevanam,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM131754
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM131754
Regards
Narriman
Telkom Social Media Team
Telkom's reply05 Aug 2015, 09:23
Official
Hello Daevanam,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM131754
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM131754
Regards
Narriman
Telkom Social Media Team