NS
Nadine S

1 reviews | Active since Jul 2016

28 Feb 2018, 18:40

Telkom Mobile, Hidden Costs, Unfair debit amounts

Opened a contract for an LTE at the beginning of December 2017 and upgraded a cell phone contract at the beginning of January 2018. Since taking out the contracts have not once paid the amounts that are actually reflected on the chosen contract when you are in the store and looking at the booklet. There are hidden costs involved that they do not disclose at the time you open the contract and it is not indicated correctly on the statement. Consultants don't help you understand what the extra payment is for and your hands are tied because they have your banking details and they take the amount that they want.

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