1 reviews | Active since Feb 2017
Telkom mobile headoffice
<p>Did a telkom mobile upgrade(29th Jan 17) at istore pavilion due to telkom not having stock of the phone I wanted. Everything is approved and istore requires two documents from telkom to complete the order. In which we've(sales agent at istore and myself ) been trying to get from Telkom. </p> <p> </p> <p>28 phone calls have been made to telkom mobile HQ but no one picks up the call , this number was taken from the Telkom site. </p> <p> </p> <p>My sales agent has sent countless amount of emails to Telkoms HQ and still awaiting documents. </p> <p> </p> <p>Also have messaged telkom via their Facebook page in which I'm always told further assistance has been requested and they are conducting an investigation. </p> <p> </p> <p>Telkoms service with my first contract was nothing but perfect however now I'm getting ****ed off with telkoms poor service </p>
Thank you for your post.
As per our telephonic conversation, we are attending to your query; feedback will follow.
Your reference number is AI***.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, we are attending to your query; feedback will follow.
Your reference number is AI***.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Good day,
We have sent you an email & await for your response for further assistance.
Kind regards
William
Telkom Social Media Team
Good day,
We have sent you an email & await for your response for further assistance.
Kind regards
William
Telkom Social Media Team
It's been attended to? Yes fair enough people are leaving messages here and that's about it
When will the whole problem be solved? Today is one month since the deal is approved!
My sales person has emailed Busi and is still awaiting documents. That was done on Monday , today is Wednesday.
I request that Busi calls me tomorrow morning.
And someone from you PR department
Thanks
It's been attended to? Yes fair enough people are leaving messages here and that's about it
When will the whole problem be solved? Today is one month since the deal is approved!
My sales person has emailed Busi and is still awaiting documents. That was done on Monday , today is Wednesday.
I request that Busi calls me tomorrow morning.
And someone from you PR department
Thanks
It's been 2 days
Haven't received a call yet.
Service from Telkom recently is just pathetic
It's been 2 days
Haven't received a call yet.
Service from Telkom recently is just pathetic
