GR
George R
1 reviews | Active since Mar 2009
03 Feb 2015, 00:11
Telkom mobile have no clue what is going on
On the 20/11/2014 I received an email from [Email Removed] namely a Mr Boitumelo Makhongoana stating that my contract had been cancelled and penalty fees had been waivered due to lack of signal in our area. On the 2/2/2015 I receive an email from the main telkom mobile office stating that I have to pay a temirnation penalty<br> Can someone at telkom mobile please explain to me what is going on?
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Telkom's replyOfficial
03 Feb 2015, 18:07Hello GL Roach,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85573.
We apologise for any inconvenience caused.
Regards,
Moenieb Johaadien.
Telkom Social Media Team.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85573.
We apologise for any inconvenience caused.
Regards,
Moenieb Johaadien.
Telkom Social Media Team.
Telkom's reply03 Feb 2015, 18:07
Official
Hello GL Roach,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85573.
We apologise for any inconvenience caused.
Regards,
Moenieb Johaadien.
Telkom Social Media Team.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85573.
We apologise for any inconvenience caused.
Regards,
Moenieb Johaadien.
Telkom Social Media Team.