Telkom Mobile has no clue what the word service m!

Lost my adsl due to ongoing cable theft, went to see telkom mobile where they told me to take the wireless Lte bundleband will have adsl within a couple days. This has now been a week and nothing, signed the paperwork and router was delivered, but no adsl sorry!! Call after call all they do is make excuses after excuses!! Do not use telkom(any department) as they all have the worst service ever!!