Telkom Mobile has **********ly changed my terms

Please be advised that I am VERY unhappy with Telkom mobile. I app**** for a softcap of R50 on the above account (on application and telephonically confirmed this) and my daughter now tells me that the account is sitting at R250 over the limit - this is UNACCEPTABLE!<br> This contract is for my daughter at university and I have a strict budget on her cellphone account - I ported this over from Cell C where she was also on a capped contract - I NEVER had any problems at Cell C with this capped account.<br> Now I am being told that I was sent an SMS in this regard and had to reply NO in order that the R250 not be added? This is ridiculous and **************** - none of us received this sms! This to me is just a blatant contravention of the consumer protection ACT.<br> I demand that the R200 over my softcap limit be reimbursed immediately and that my R50 softcap be re-instated as per my written application instruction. Telkom Mobile had NO RIGHT to change my application request without my permission or signature!<br> I expect proof that this has been put in place as I will not be put out of pocket due to Telkom mobiles incompetence and ********** behaviour.<br> Please respond ASAP.<br> Thanks<br> Kharmen