1 reviews | Active since Jan 2016
Telkom Mobile Gaming
<p>At around friday 3pm my game i was playing crashed.i wasnt able to reconnect to it or the website affiliated with the game to contact their support.after hours of disabling firewall on laptop/router restting cache restting connection rebooting etc i was ready to giveup.then i tried loading their website from a vodacom phone and it instantly worked.i realized its a telkom issue and headed to their wesbite to check the commnity forum and sure enough there was already a post with other people complaining about simi**** issues with online gaming since friday.i then contacted telkom via chat and they called me back.the man i spoke to dismissed everything i was trying to tell him by saying "if there was something wrong we'd already know" i told him its only telkom mobile that people cant connect through and that there more than one person with this problem but he kept saying its nothing to do with them.if it were one game i might agree but its different people with different games having the same problem with the only common denomonator between them being Telkom Mobile.please adress this asap.i only have a contract with telkom FOR online gaming.as do many others.it isnt a small issue its huge.there are hundreds of thousands of gamers in south africa who rely on telkom</p>
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
