Telkom Mobile **********ly charging me for service I do not have

<p>6 Months ago I ordered a Braodband Wifi 10 gig package. The modem was never delivered to my home, so the service could never be used. In March Telkom Mobile started charging me for the device and monthly amount. I logged 5 cases with the call Centre and I submitted a sworn Affidavid stating that I did not receive the device and as such are not using the service. Again they deducted the amount from my account in June. This is called *****ing, pure and simple. The contact Centre fails to be of assistance stating it is with their 'Billing Department' and they will contact me. It's been 3 months since my first contact to the Telkom Mobile call Centre and no one ever contacted me. Yet they still deduct the funds from my account. How do I get this resolved if all the points of contacts are useless? Never again will I do business with Telkom or Telkom Mobile. </p>