Telkom Mobile ***** contract in my name

On the 31 May this year Telkom Mobile debited my bank account with R2651.55 I only saw the transaction on the 2 June 2018. I phoned Telkom and spoke to Siphiwe Siyabangs Hlongwane to enquire what the debit was for because I cancelled my cellphone contract over a year ago. He checked and advised that a cell phone contact was opened a new iPhone 8+ on my name. I don't own such an expensive phone and told him its *****. He advised me to go to the police station and get an affidavit and a copy of my ID and email it to him. He SMS me a case number ********** 7. He also requested a copy of my bank statement but I refused because Telkom had given a phone to someone with my details. Siphiwe also advised me they would block the iPhone.

I also phoned my bank to reserve the debit. Now again on the 15 June Telkom mobile has debited my bank account with R 4278.43 This is almost double the amount. I contacted Telkom again and the guy I spoke to today the 16 June advised me that they would investigate and contact me on Monday.

This is ***** and so scary because if you have ever had a contract and close it they can use your documents they have on file to do ***** and debit your account. I have to now monitor my bank account. This is not on I can't afford this problem Telkom has made.