1 reviews | Active since Mar 2018
TELKOM MOBILE *****
Good day. I have never owned a telkom mobile account. In 2017 I noticed an added account on my credit profile and debt collectors phoned me non stop. Someone used my Identity number to open a mobile account. The problem I had was that the only information that was used is my Identity number and different names and details. Telkom could never give me any proof that it is ***** that i could open a case. After a long time they removed my account seeing that I have a female identity card and the person whom opened the account was a male. The attorneys dealing with the account had sorted it out. BUT NOW IN 2021 I have yet again been listed for the same account. This is so pathetic and unprofessional from a major company to have a team that is not competent to deal with data and information, on any system online if you punch in a identity number the name of the person will apprear, even for a credit check. HOW THE HELL WAS MY IDENTITY NUMBER USED - ME BEING FEMALE FOR A MALE AND WITH ALL CHECKS IT WAS STILL APPROVED AND OPENED. I have yet again been dealing telephonically with TELKOM and they are all *********** to deal with this matter
