telkom mobile *****

Have had a ********* using my details to open various mobile cell accounts, i picked it up early and went in to the telkom shop numerous times to ensure that the account is closed and is not added to my accounts. since then had them wanting to deliver a samsung s10 to my work, i sent it back immediatly and had proof of this,went back to telkom shop to have them ensure that its been cancelled yet again.now have just discovered that the account has been added to mine and seems like they delivered this phone to the ********* and he has for this month already run this account too over R2900. now telkom how many hoops must i jump through to get this sorted, by the way i have been on the phone endlessly to no avail ,even had the shop send mails to the ***** department, no response as yet.

As a loyal customer i demand that this matter be sorted out now, its not fair that i have to deal with your departments incompetence in this matter.i did everything in my power to prevent this,and yet it seems this ********* has duped your systems.