TELKOM MOBILE - FALSE ADVERTISING!!!

I app**** for the Black Friday special. It was approved and debit order deducted from my account however, been almost two weeks and no device delivered. I have paid for a service I am not receiving. I have emailed Telkom and no one gets back to you. Talk about unprofessional and bad customer service.

I have just received a call from a consultant explaining to me they are out of stock. They are wanting to "upgrade" my deal from a Samsung A8 to A6+. The A6+ has a slower CPU and less cash value. IS THIS AN UPGRADE?

This is a breach in contract. Telkom has already deducted from my bank account and after deducting you don't have stock. This is unacceptable and will reported to the ombudsman. I am highly frustrated and disgusted with your service. FALSE ADVERTISING!!!!!!!