Telkom Mobile false adverti*****t

I went to the nearest Telkom Direct store to sign up for a LTE service and bundle deal.I was told this was the process to be followed.Arrived there more than a week ago,was then told they don't have LTE routers in stock and that they first have to wait for stock before they can submit my credit application.In all the brochures in the store and per the Telkom website you can sign up for LTE bundle and then get a Router,WiFi repeater & Xbox One 500GB gaming console.On Friday I was notified that the router had arrived and that the credit department had approved the deal.I was then provided with a Xbox 360 which is a much older model and not as per the adverti*****t.When questioned I was told that is all they have and that I have to take it and that no stock is available in the country and not eta of new stock was available and it was take it or loose it.surely this can't be the way you deal with your customers.I have tried to call almost every Telkom store and call centre in Joburg but no one answers the phone or willing to assist,even used Twitter but just keep saying awaiting response.Shocking service from Telkom,I wish I could go somewhere else but I need data.Send letter to Beeld!