Telkom Mobile!

First of all, Telkom has been the worst mobile company I have ever dealt with in my life! I reversed a debit order 3months ago and paid back the amount at the end of that month. Little did I know or was I informed from numerous customer service representatives that I will have to reinstate my direct debit again to avoid suspension. My account has been suspended for the past 2 months despite having funds in my account, and every time I am advised they "attempted" however the direct debit was unsuccessful. There is funds in my account each month! I reinstated my direct debit last month and as always it should fall for the last day of the month! Last month my direct debit wasn't taken from my account, advising me again the payment was tried on the 29th when I had funds in my account. I calles up and was told the payment will still be taken on the 30th which falls on a Saturday, no payment was taken. The Sunday I was told whne I spoke to a representative no direct debits are taken over a weekend, the payment will be taken on the Monday, yet again, no payment was taken! Telkom has become unreliable and the representatives have different stories each month, no one seemto be giving me accurate advice! I need to make a manual payment to avoid my account being suspended for the 3rd month! The absolute worst mobile company ever! What a complete stress each month and hassle!