Telkom Mobile empty promises?

I recently took out a mobile LTE contract from Telkom Mobile.<br> I was assured (after confirming this on their coverage screen) that I will have LTE services at my residence.<br> Well to cut a long story short...<br> <br> I have no 3G cover never mind the promised LTE...<br> a technician was sent out, and mentioned that the problem will be resolved in 2 to 3 weeks.<br> Now 2 months later still nothing...<br> <br> I was also advised that should Telkom not be able to sort out the coverage I will be allowed to cancel the contrcact.<br> Well after numerous mails, Telkom still happily takes the debit order but to date this has not been sorted???